2026-03-17 22:54:34
女子108元网上预订酒店,入住半小时要求退房遭拒,一顿操作结果倒赔3万元
\u003cdiv class=\"rich_media_content\"\u003e\u003c!--NO_AD_ERROR_2--\u003e\u003c!--VIDEO_0--\u003e\u003cspan style=\"text-align: center;font-size: 13px;color: rgb(136, 136, 136); line-height: 14px;margin-bottom: 22px;margin-top: 8px; display: block;\"\u003e\u003c!--NO_READ_BEGIN--\u003e女子花108元网上订酒店,入住半小时想取消订单退房,遭拒后开水龙头水淹客房,最终赔偿酒店近3万元 \u003c!--NO_READ_END--\u003e\u003c/span\u003e\u003cp\u003e三亚市海棠区某酒店店长熊先生介绍,\u003cstrong\u003e一名江西籍女顾客通过网络平台支付108元预订了酒店一间客房,并在10月28日零时55分许办理了入住手续。\u003c/strong\u003e\u003cbr/\u003e\u003c/p\u003e\u003csection data-exeditor-arbitrary-box=\"wrap\"\u003e\u003csection style=\"text-align: left; visibility: visible\" data-exeditor-arbitrary-box=\"wrap\"\u003e\u003cp\u003e\u003cstrong\u003e然而半小时后,该顾客以“行程有变”为由,通过平台申请取消订单。\u003c/strong\u003e\u003c/p\u003e\u003c/section\u003e\u003cp style=\"text-align: left\"\u003e“按照平台规则,已实际入住的订单无法退款,我们也向她解释了房间已产生清洁成本,并提出可以免费升级换房,但她坚持要退。”熊先生介绍,顾客随后又以“环境差、隔音不好”为由要求退房费,遭拒后拨打110报警并投诉至政务服务热线。\u003c/p\u003e\u003cp style=\"text-align: left\"\u003e而此后发生的事情,让酒店感到震惊……\u003c/p\u003e\u003csection style=\"text-align: center\" data-exeditor-arbitrary-box=\"image-box\"\u003e\u003c!--IMG_0--\u003e\u003c/section\u003e\u003cp class=\"qqnews_image_desc\" style=\"color: #666; font-size: 14px; text-align: center\"\u003e\u003c!--NO_READ_BEGIN--\u003e水龙头开着。(视频截图)\u003c!--NO_READ_END--\u003e\u003c/p\u003e\u003cp style=\"text-align: left\"\u003e“积水从二楼渗到一楼大厅,我们才发现异常。”酒店负责人录制的视频显示,\u003cstrong\u003e房间洗漱台洗手池的水龙头打开着,水溢出来流了一地;被褥、枕头、床单等被丢进了淋浴区,花洒也在放水;沐浴露、洗发水被倒在了被褥上。\u003c/strong\u003e\u003c/p\u003e\u003csection style=\"text-align: center\" data-exeditor-arbitrary-box=\"image-box\"\u003e\u003c!--IMG_1--\u003e\u003c/section\u003e\u003cp class=\"qqnews_image_desc\" style=\"color: #666; font-size: 14px; text-align: center\"\u003e\u003c!--NO_READ_BEGIN--\u003e被褥等被扔进淋浴区。(视频截图)\u003c!--NO_READ_END--\u003e\u003c/p\u003e\u003cp style=\"text-align: left\"\u003e“水从凌晨2点一直流到天亮,房间内积水严重,墙体和地板也因长时间浸泡受损,\u003cstrong\u003e初步估算损失近两万元。”\u003c/strong\u003e该负责人推测,应该是女子报警后等待民警到场期间所为。事发后,酒店立即向林旺派出所报案,并提交了监控录像、现场视频等证据。“平台规则明确‘入住后不可取消’,我们处理流程合规,她的行为已超出正常维权范畴。”熊先生说。\u003c/p\u003e\u003csection style=\"text-align: center\" data-exeditor-arbitrary-box=\"image-box\"\u003e\u003c!--IMG_2--\u003e\u003c/section\u003e\u003cp class=\"qqnews_image_desc\" style=\"color: #666; font-size: 14px; text-align: center\"\u003e\u003c!--NO_READ_BEGIN--\u003e酒店一楼天花板渗水受损。\u003c!--NO_READ_END--\u003e\u003c/p\u003e\u003c!--NO_AD_0--\u003e\u003c!--EOP_0--\u003e\u003c/section\u003e\u003c!--PARAGRAPH_0--\u003e\u003cp\u003e\u003c/p\u003e\u003cp style=\"text-align: justify\"\u003e记者了解到,警方接到报警后传唤了当事女子,经普法教育女子认识到自身错误,\u003cstrong\u003e最终,双方协商达成和解,女子向酒店赔偿了近3万元。\u003c/strong\u003e\u003c!--NO_AD_1--\u003e\u003c!--EOP_1--\u003e\u003c/p\u003e\u003c!--PARAGRAPH_1--\u003e\u003csection style=\"line-height: 1.5em\" data-exeditor-arbitrary-box=\"wrap\"\u003e\u003cp\u003e律师表示,故意损毁公私财物,数额较大或有其他严重情节的,可能构成违反治安管理行为,面临拘留或罚款;若损失超过5000元,还可能涉嫌刑事犯罪,将被追究刑事责任。\u003c/p\u003e\u003c!--NO_AD_2--\u003e\u003c!--EOP_2--\u003e\u003c!--NO_AD_3--\u003e\u003c!--EOP_3--\u003e\u003c!--NO_AD_4--\u003e\u003c!--EOP_4--\u003e\u003c/section\u003e\u003c!--PARAGRAPH_4--\u003e\u003c!--PARAGRAPH_3--\u003e\u003c!--PARAGRAPH_2--\u003e\u003csection data-exeditor-arbitrary-box=\"wrap\"\u003e\u003cp\u003e新民晚报(xmwb1929)综合海南特区报、大象新闻\u003c/p\u003e\u003c/section\u003e\u003cp\u003e来源:新民晚报 作者:魏丽英,唐梦葭,整合\u003c/p\u003e\u003cdiv powered-by=\"qqnews_ex-editor\"\u003e\u003c/div\u003e\u003cstyle\u003e.rich_media_content{--news-tabel-th-night-color: #444444;--news-font-day-color: #333;--news-font-night-color: #d9d9d9;--news-bottom-distance: 22px}.rich_media_content p:not([data-exeditor-arbitrary-box=image-box]){letter-spacing:.5px;line-height:30px;margin-bottom:var(--news-bottom-distance);word-wrap:break-word}.rich_media_content{color:var(--news-font-day-color);font-size:18px}@media(prefers-color-scheme:dark){body:not([data-weui-theme=light]):not([dark-mode-disable=true]) .rich_media_content p:not([data-exeditor-arbitrary-box=image-box]){letter-spacing:.5px;line-height:30px;margin-bottom:var(--news-bottom-distance);word-wrap:break-word}body:not([data-weui-theme=light]):not([dark-mode-disable=true]) .rich_media_content{color:var(--news-font-night-color)}}.data_color_scheme_dark .rich_media_content p:not([data-exeditor-arbitrary-box=image-box]){letter-spacing:.5px;line-height:30px;margin-bottom:var(--news-bottom-distance);word-wrap:break-word}.data_color_scheme_dark .rich_media_content{color:var(--news-font-night-color)}.data_color_scheme_dark .rich_media_content{font-size:18px}.rich_media_content p[data-exeditor-arbitrary-box=image-box]{margin-bottom:11px}.rich_media_content\u003ediv:not(.qnt-video),.rich_media_content\u003esection{margin-bottom:var(--news-bottom-distance)}.rich_media_content hr{margin-bottom:var(--news-bottom-distance)}.rich_media_content .link_list{margin:0;margin-top:20px;min-height:0!important}.rich_media_content blockquote{background:#f9f9f9;border-left:6px solid #ccc;margin:1.5em 10px;padding:.5em 10px}.rich_media_content blockquote p{margin-bottom:0!important}.data_color_scheme_dark .rich_media_content blockquote{background:#323232}@media(prefers-color-scheme:dark){body:not([data-weui-theme=light]):not([dark-mode-disable=true]) .rich_media_content blockquote{background:#323232}}.rich_media_content ol[data-ex-list]{--ol-start: 1;--ol-list-style-type: decimal;list-style-type:none;counter-reset:olCounter calc(var(--ol-start,1) - 1);position:relative}.rich_media_content ol[data-ex-list]\u003eli\u003e:first-child::before{content:counter(olCounter,var(--ol-list-style-type)) '. 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